Privacy Policy

Scope and information we process

A & I Electrical operates this customer program under its registered messaging brand, A & I Storm Roster - Business. This policy covers customer service updates only. It does not enroll customers for storm-worker messages or govern the storm roster or other company websites or programs.

We process your name and mobile number; service request and scheduling details relevant to these updates; records of your SMS consent, help requests and opt-out choices; and messaging records such as message content, delivery status and dates.

How we use information

We use this information to deliver requested service estimate confirmations and changes, job queue updates and scheduling outreach; document and honor consent and opt-out choices; and provide support for this SMS program. We do not use this program for marketing.

Mobile information and service providers

We do not sell or share your SMS opt-in data or personal information with third parties for marketing purposes.

We do not share mobile numbers or SMS opt-in and consent information with affiliates for marketing or promotional purposes. Communications and recordkeeping service providers may process program information only as necessary to operate this SMS program and deliver requested updates. They may not use it for their own marketing or promotions.

Retention and access

We keep program information only as long as reasonably needed to deliver the requested updates, document consent, honor opt-outs, resolve messaging questions and meet applicable recordkeeping obligations. Access is limited to staff and service providers who need it for those purposes. We retain the minimum information needed to prevent further texts after an opt-out.

Your choices and contact

SMS consent is optional and is not required to receive service. Message frequency varies. Message and data rates may apply. Reply STOP to stop customer SMS messages. You may receive one confirmation of your opt-out. Reply HELP for assistance or call A & I Electrical at 618-497-2220. You may also call about your program information or to request an opt-out.

SMS terms: https://www.618aisupply.com/electrical/terms